Important Product Information


To extend the life of our beautiful fabrics it is essential to follow our care guide. Please note, all fabrics wear with use and will therefore develop new characteristics, this is normal.

 

 

Colour Variation

 

We try very hard to show accurately the colour of our fabrics on our website but some colours can be difficult to replicate. If you are unsure, please request a fabric sample. Up to 6 can be ordered FOC with a small charge for a higher amount.

Colour variations are unavoidable between batches. We cannot guarantee that current batches will match previous orders or original samples. Where colour is critical, please request a batch cutting.

 

 

Sun Fading

 

All fabrics will eventually fade. To reduce fading, we recommend curtains should always be lined with a good quality lining. Where sunlight is particularly strong, a blackout lining should be considered. Leading edges are often exposed to more light and may fade prematurely. We advise that the curtains are taken down annually and the side they are hung from swapped. This will ensure even exposure to light.

 

 

Pattern Repeats

 

Due to the characteristics of fabrics, small differences in pattern repeat will occur. When using multiple widths, please ensure before cutting that pattern matching is consistent to produce a good result. Once fabric has been cut and/or sewn, we cannot accept any claims.

 

 

Movement of Curtains

 

When making curtains, always allow for atmospheric movement and fluctuations in length as the result of changes in humidity and/or temperature. It is reasonable to expect as much as 3% change in any curtain length. We recommend producing generous hems to allow for easy alteration and adjustment after hanging. We recommend letting the curtains hang for a period of time before completing the hems. We recommend avoiding exact length curtains. Movement of curtains is not a fault but is a naturally occurring potential side effect and no claims will be accepted.

 

 

Cleaning

 

Professional cleaning is recommended every 12 months for your home furnishings. Keep curtains and furnishing fabrics dust free by regular, gentle vacuuming with the appropriate attachment. This may reduce the need for washing and dry-cleaning.

It is the responsibility of the customer to ensure the correct cleaning method is used. Careful and regular maintenance is required to prolong the life and appearance of soft furnishings.

Spot cleaning should be avoided. Do not rub as this may remove some colour. We do not recommend the use of cleaning products that contain bleaching or brightening agents.

Loose covers should be washed at 30°C max on a short cycle. Do not tumble dry, line dry. Do not clean removable cushions or arm caps separately as this is likely to result in a noticeable shade difference.

 

 

Creasing

 

All fabrics crease, particularly linens and velvets.

Linens have a natural tendency to crease which adds texture to the appearance, although these creases will fall out with general use over time.

Velvet fabric on the roll should never be left standing on end as this will potentially cause permanent creasing. Small orders may come to you folded. We recommend that you un-wrap it immediately to allow the creases to fall out.

 

 

Widths

 

Variation of fabric widths can occur. The widths of each of our fabrics are stated on our website. Please check the width of the fabric before purchasing.